IndiGo, a prominent Indian low-cost carrier, offers various services to enhance passenger experience. One such service is CPTR, which stands for Complimentary Pre-Booked Tiffin. This program allows passengers to pre-book a snack and beverage combo before their flight, ensuring a comfortable and convenient journey.

 What Is CPTR in IndiGo?

CPTR is a value-added service offered by IndiGo that allows passengers to pre-order a snack and beverage combo before their flight. This service is available for both domestic and international flights operated by IndiGo. Passengers can pre-book their CPTR through the IndiGo website, mobile app, or by calling their customer care center.

Here’s how CPTR works:

  1. Selection: Passengers can choose from a variety of snack and beverage combinations offered through the 6E Tiffin menu. The menu features a diverse range of options, including vegetarian and non-vegetarian sandwiches, salads, dips with baked pita bread, and child meals.
  2. Pre-Booking: Once the desired combo is selected, passengers can pre-book it by specifying their flight details (PNR number) and preferred time of service on board.
  3. Payment: The pre-booked CPTR needs to be paid for during the booking process. This ensures passengers receive their chosen combo without additional hassle onboard.
  4. Delivery: Onboard, the pre-booked CPTR will be delivered to the passenger’s seat by the cabin crew at the chosen time. This eliminates the need to wait in lines or worry about limited availability of snacks and beverages onboard.

Key Features of CPTR

  • Convenience: Pre-booking snacks and beverages through CPTR saves passengers time and hassle at the airport. They avoid queues and uncertainties about onboard availability.
  • Control: Passengers have complete control over their meal selection, ensuring they receive their preferred options during the flight.
  • Variety: The 6E Tiffin menu offers a diverse selection of snacks and beverages to cater to different preferences and dietary needs.
  • Cost-Effectiveness: Pre-booking with CPTR can be more cost-effective compared to purchasing onboard, especially for those traveling with families or in groups.
  • Reduced Wait Time: Passengers receive their pre-booked snacks and beverages directly at their seats, reducing waiting time and allowing them to relax and enjoy the flight.

Benefits of CPTR

  • Enhanced Travel Experience: CPTR promotes a smoother and more comfortable travel experience for passengers by eliminating the need to search for or purchase snacks and beverages onboard.
  • Saves Time and Effort: Pre-booking helps passengers avoid queues and save time at the airport, allowing them to focus on other aspects of their travel.
  • Peace of Mind: Passengers are assured of receiving their preferred food and beverage options onboard, eliminating concerns about limited availability.
  • Cost-Effective: Pre-booking through CPTR can be more cost-efficient, especially for families or groups, compared to purchasing onboard.
  • Dietary Options: The 6E Tiffin menu caters to diverse dietary needs, offering vegetarian and non-vegetarian options.

Conclusion

CPTR is a valuable service offered by IndiGo that caters to passengers seeking convenience, control, and cost-effectiveness when it comes to inflight refreshments. Pre-booking snacks and beverages through CPTR allows passengers to enjoy a smoother and more enjoyable travel experience, saving time and ensuring they receive their preferred food and beverage choices during the flight.

FAQ

Q: How much does CPTR cost?

A: The cost of CPTR varies depending on the chosen snack and beverage combo. Prices are displayed on the IndiGo website and mobile app during the selection process.

Q: Is CPTR available on all IndiGo flights?

A: CPTR is currently available on most IndiGo flights, both domestic and international. However, it’s recommended to verify availability while pre-booking, especially for specific routes or flight times.

Q: Can I modify or cancel my CPTR pre-booking?

A: Modification or cancellation of CPTR pre-booking might be possible under certain conditions and timelines, as outlined by IndiGo’s booking policies. It’s recommended to contact IndiGo customer care for specific details and procedures.

Q: What happens if I miss my flight with a pre-booked CPTR?

A: In such cases, the pre-booked CPTR cannot be used or refunded. Passengers are advised to review IndiGo’s refund and cancellation policies for pre-booked services.

Q: Does pre-booking CPTR guarantee the availability of my chosen combo onboard?

A: While pre-booking ensures priority and reduces the risk of unavailability, it’s recommended to pre-book well

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